Part I Introduction to English for Business Chapter 1 Introduction 簡介商用英文 Chapter 2 Procedures for import/export trade進出口貿易流程
Part II Establish business relationship Chapter 3 Looking for business partners 尋找貿易夥伴 Chapter 4 Making inquiries 詢 價 Chapter 5 Making offers 報 價 Chapter 6 Placing orders 下訂單
Part III Issues regarding trading deals Chapter 7 Business contracts and agreements 簽訂合約及同意書 Chapter 8 Shipment: packing and shipping 包裝與貨運 Chapter 9 Collection and settlement 催款及付款信函 Chapter 10 Claims and adjustment 索賠與調處
Part IV Other business correspondences Chapter 11 Sales promotion letters 推銷信件 Chapter 12 Interoffice correspondence 公文、公告、會議記錄 Chapter 13 Social correspondence 社交信函 Chapter 14 Job application letters 履歷表與求職信
附錄 I. 商業字彙與專有名詞(Business vocabulary and terms) II. 政府機關英文譯名 III. 外國銀行在臺分行 IV. 銀行中英文名稱對照表 V. 臺灣銀行各外匯兌換幣別與代號 VI. 求職網站一覽表 VII. 出口押匯文件範例