‧Years of professional experience in consulting, public relations, and international liaison ‧MSc in Innovation, Entrepreneurship and Management, Imperial College London ‧BA in Linguistics, University of Washington, Seattle
圖書目錄
Unit 1 Public Relations ‧Express Thanks after Meeting ‧Say thanks and acknowledge your partner
Unit 2 Strategies ‧Make a Proposal to a New Client ‧Make people interested in meeting you
Unit 3 Networking ‧Invite People to an Event ‧Attract participants
Unit 4 Trade and Commerce ‧Place an Order ‧Confirm all details
Unit 5 Negotiation ‧Negotiate for a Better Deal ‧Get better terms of sales or agreement
Unit 6 Investments ‧Reject a Request ‧Say no appropriately
Unit 7 Problem-Solving ‧Apologize for Delay ‧Solve the problem
Unit 8 Customer Focus ‧Solve Problems for Customers ‧Gain trust from your client
Unit 9 New Businesses ‧Make an Official Announcement ‧Make the product appealing to others